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Disability in UX, Hosted by Twitter

With moderation by Theresa Mershon, Director of Design Systems, learn why accessibility and intersectionality are essential for designers and how the industry could use a lesson. We'll be hosting four external guests across the UX spectrum to share their thoughts and experiences.

Also, sign translation by Kevin L. Mogg and Susie Kahl.

Here's a bit about me; I use captions everywhere I can.



Even before an illness distorted the hearing in my left ear, I enjoyed reading the words more than listening to the people.

As I foray further into the world of UX feedback, I was happy to receive an invitation to this online event.

Mershon admits that the splash page for the event was not accessible. Also, apparently, the job listings page for Twitter. This is not to shame anyone, but the point out that everyone has things to learn. They are quickly working to fix the latter.

There was discussion on how the COVID-19 virus is disproportionately affecting black people, and the black disabled community.


The audio tweets that were released in June were not accessible to deaf and hard of hearing people, something that panelist Ashlee Boyer had brought up on the platform when it was released.

Mershon: "There were many allies on the other side of the door that were excited to leveraged the conversation that had surfaced on our platform. I was looking at what our platform does best, which is amplified marginalized voices."

There is now dedicated, mandated support around accessibility on the Twitter Team.

Resources mentioned:



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